Terms and Conditions

DATED

21 August 2024

Wholesale Squad Limited

Terms of Business for the supply of goods

The customer’s attention is drawn in particular to the provisions of clause 8.

Interpretation
- Definitions:

Business: the business of the Company is that of selling goods specifically mobile phones and mobile phone contracts.
Business Day: a day other than a Saturday, Sunday or public holiday in England, when banks in London are open for business.
Business Hours: the period from 9.00 am to 5.00 pm on any Business Day.
Conditions: the terms of business and terms and conditions set out in this document as amended from time to time in accordance with clause 5.
Contract: the contract between the Supplier and the Customer for the sale and purchase of the Goods in accordance with these Conditions.
Controller: as defined in the Data Protection Legislation.
Customer: The business entity purchasing Goods from the Supplier.
Data Protection Legislation: is defined as follows:
1. To the extent the UK GDPR applies, the law of the United Kingdom or of a part of the United Kingdom which relates to the protection of Personal Data.
2. To the extent that EU GDPR applies, the law of the European Union or any member state of the European Union to which the Customer or Supplier is subject, which relates to the protection of personal data.
Data Subject: as defined in the Data Protection Legislation.
Delivery Location: has the meaning given in clause 2.
Domestic Law: the law of the United Kingdom or a part of the United Kingdom.
EU GDPE: the General Data Protection Regulation (EU) 2016/679.
EU Law: the law of the European Union or any member state of the European Union.
Force Majeure Event: an event, circumstance or cause beyond a party’s reasonable control.
Goods: the goods (or any part of them) set out in the Order.
Order: The Customer’s order for the Goods, as set out in the Customer’s purchase order form, the Customer’s written acceptance of the Supplier’s quotation, or overleaf, as the case may be.
Personal Data: as defined in the Data Protection Legislation.
Personal Data Breach: as defined in the Data Protection Legislation.
Processing: as defined in the Data Protection Legislation.
Processor: as defined in the Data Protection Legislation.
Supplier: Wholesale Squad Limited, (registered in England and Wales with company number 12988425 with registered office of 27 Old Gloucester Street, London, WC1N 3AX).
UK GDPR: has the meaning given to it in section 3(1) (as supplemented by section 205(4)) of the Data Protection Act 2018.
Warranty Period: has the meaning given in clause 1.
- Interpretation:
  - A person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality).
  - A reference to a party includes its personal representatives, successors and permitted assigns.
  - A reference to legislation or a legislative provision is a reference to it as amended or re-enacted. A reference to legislation or a legislative provision includes all subordinate legislation made under that legislation or legislative provision.
  - Any words following the terms including, include, in particular, for example or any similar expression shall be interpreted as illustrative and shall not limit the sense of the words preceding those terms.
  - A reference to writing or written excludes fax and email.

Basis of contract
- These Conditions apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by law, trade custom, practice or course of dealing.
- The Order constitutes an offer by the Customer to purchase the Goods in accordance with these Conditions. The Customer is responsible for ensuring that the terms of the Order and any applicable specification submitted by the Customer are complete and accurate.
- The Order shall only be deemed to be accepted when the Supplier issues a written acceptance of the Order, at which point and on which date the Contract shall come into existence.
- The Customer waives any right it might otherwise have to rely on any term endorsed upon, delivered with or contained in any documents of the Customer that is inconsistent with these Conditions.
- Any samples, drawings, descriptive matter or advertising produced by the Supplier and any descriptions or illustrations contained in the Supplier’s catalogues or brochures are produced for the sole purpose of giving an approximate idea of the Goods referred to in them. They shall not form part of the Contract nor have any contractual force.
- A quotation for the Goods given by the Supplier shall not constitute an offer. A quotation shall only be valid for a period of 14 Business Days from its date of issue.
- The Customer warrants that they are acting in course of a business and not in a consumer capacity. The Supplier has no intention of supplying a consumer.
Goods
- The Goods are described in the Supplier’s
- The Supplier reserves the right to amend the specification of the Goods if required by any applicable statutory or regulatory requirement as a result of any changes by the mobile phone network.
Delivery
- The Supplier shall ensure that:
  - each delivery of the Goods is accompanied by a delivery note that shows the date of the Order, all relevant Customer and Supplier reference numbers, the type and quantity of the Goods (including the code number of the Goods, where applicable), special storage instructions (if any) and, if the Goods are being delivered by instalments, the outstanding balance of Goods remaining to be delivered; and
  - if the Supplier requires the Customer to return any packaging materials to the Supplier, that fact is clearly stated on the delivery note. The Customer shall make any such packaging materials available for collection at such times as the Supplier shall reasonably request. Returns of packaging materials shall be at the Supplier’s expense.
- The Supplier shall deliver the Goods to the location set out in the Order or such other location as the parties may agree (Delivery Location) at a suitably agreed date and time after the Supplier notifies the Customer that the Goods are ready.
- Delivery is completed on the completion of unloading of the Goods at the Delivery Location.
- Any dates quoted for delivery are approximate only, and the time of delivery is not of the essence. The Supplier shall not be liable for any delay in delivery of the Goods that is caused by a Force Majeure Event or the Customer’s failure to provide the Supplier with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.
- If the Supplier fails to deliver the Goods, its liability shall be limited to the costs and expenses incurred by the Customer in obtaining replacement goods of similar description and quality in the cheapest market available, less the price of the Goods. The Supplier shall have no liability for any failure to deliver the Goods to the extent that such failure is caused by a Force Majeure Event or the Customer’s failure to provide the Supplier with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.
- If the Customer fails to accept delivery of the Goods within three Business Days of the Supplier notifying the Customer that the Goods are ready, then, except where such failure or delay is caused by a Force Majeure Event or the Supplier’s failure to comply with its obligations under the Contract in respect of the Goods:
  - delivery of the Goods shall be deemed to have been completed at 9.00 am on the third Business Day after the day on which the Supplier notified the Customer that the Goods were ready; and
  - the Supplier shall store the Goods until actual delivery takes place, and charge the Customer for all related costs and expenses (including insurance).
- If ten Business Days after the day on which the Supplier notified the Customer that the Goods were ready for delivery the Customer has not accepted actual delivery of them, the Supplier may resell or otherwise dispose of part or all of the Goods and, after deducting reasonable storage and selling costs, charge the Customer for any shortfall below the price of the Goods.
- The Supplier may deliver the Goods by instalments, which shall be invoiced and paid for separately. Each instalment shall constitute a separate contract. Any delay in delivery or defect in an instalment shall not entitle the Customer to cancel any other instalment.
Quality
- The Supplier warrants that on delivery, and for a period of 3 months from the date of delivery (Warranty Period), the Goods shall:
  - Conform in all material respects with their description; and
  - be free from material defects in design, material and workmanship; and
  - be of satisfactory quality (within the meaning of the Sale of Goods Act 1979); and
  - be fit for any purpose held out by the Supplier.
- Subject to clause 3, if:
  - the Customer gives notice in writing to the Supplier during the Warranty Period within a reasonable time of discovery that some or all of the Goods do not comply with the warranty set out in clause 1;
  - the Supplier is given a reasonable opportunity of examining such Goods; and
  - the Customer (if asked to do so by the Supplier) returns such Goods to the Supplier’s place of business at the Customer’s cost,

the Supplier shall, at its option, repair or replace the defective Goods, or refund the price of the defective Goods in full.

The Supplier shall not be liable for the Goods’ failure to comply with the warranty set out in clause 1 if:
- the Customer makes any further use of such Goods after giving notice in accordance with clause 2;
- the defect arises because the Customer failed to follow the Supplier’s oral or written instructions as to the storage, commissioning, installation, use or maintenance of the Goods or (if there are none) good trade practice regarding the same;
- the defect arises as a result of the Supplier following any drawing, design or specification supplied by the Customer;
- the Customer alters or repairs such Goods without the written consent of the Supplier;
- the defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal storage or working conditions; or
- the Goods differ from their description as a result of changes made to ensure they comply with applicable statutory or regulatory requirements.
Except as provided in this clause 5, the Supplier shall have no liability to the Customer in respect of the Goods’ failure to comply with the warranty set out in clause 1.
The terms implied by sections 13 to 15 of the Sale of Goods Act 1979 are, to the fullest extent permitted by law, excluded from the Contract.
These Conditions shall apply to any repaired or replacement Goods supplied by the Supplier.

Title and risk
- The risk in the Goods shall pass to the Customer on completion of delivery.
- Title to the Goods shall not pass to the Customer until :
  - the Supplier receives payment in full (in cash or cleared funds) for the Goods and any other goods that the Supplier has supplied to the Customer in respect of which payment has become due, in which case title to the Goods shall pass at the time of payment of all such sums.]
- Until title to the Goods has passed to the Customer, the Customer shall:
  - store the Goods separately from all other goods held by the Customer so that they remain readily identifiable as the Supplier’s property;
  - not remove, deface or obscure any identifying mark or packaging on or relating to the Goods;
  - maintain the Goods in satisfactory condition and keep them insured against all risks for their full price from the date of delivery;
  - notify the Supplier immediately if it becomes subject to any of the events listed in clause 1(b) to clause 9.1(d); and
  - give the Supplier such information as the Supplier may reasonably require from time to time relating to:
    - the Goods; and
    - the ongoing financial position of the Customer.
- At any time before title to the Goods passes to the Customer, the Supplier may:
  - by notice in writing, terminate the Customer’s right under clause 4 to resell the Goods or use them in the ordinary course of its business; and
  - require the Customer to deliver up all Goods in its possession that have not been resold, or irrevocably incorporated into another product and if the Customer fails to do so promptly, enter any premises of the Customer or of any third party where the Goods are stored in order to recover them.

Delivery
- We only accept order from the UK and certain international countries (including certain US states). Please contact us to ensure we deliver to your location prior to placing your order if outside the UK.
- All orders are subject to delivery charges which will be provided to you upon placing your order, or immediately after. By using this website, you accept the delivery charges and understand that where we have not provided a cost for delivery prior to placing the order, you will be charged a reasonable amount in respect to delivery.
- We rely on third-party logistics services and provide no assurances or guarantees in respect of delivery times whatsoever howsoever.
- We will arrange to deliver your order to the delivery location specified on the order, and the cost of delivery is included in our charges (as per the terms set out in clause 7.2) but is exclusive of import duties, charges and taxes which may be levied by your state or jurisdiction.
Refund and Warranty
- The Supplier shall, without prejudice to the Customer’s other rights and remedies, repair, replace, correct, or refund the price of defective Goods provided that the Customer serves a written notice on the Supplier within thirty (30) days of the Warranty Period that some or all of the Goods do not comply with the agreed specifications.
- In the event that Goods are returned for convenience and not due to any defect or non-compliance, the Customer shall be subject to a restocking charge of fifteen percent (15%) of the original purchase price of the returned Goods to account for import and admin fees. Goods returned or bought back is subject to companies (Wholesale Squad) approval.
- The Customer must notify the Supplier in writing of any intention to return Goods for convenience and obtain a return authorisation from the Supplier prior to returning the Goods.
- The Supplier reserves the right to inspect and assess the condition of the returned Goods before processing any refund or replacement.
- The Customer shall bear the cost of returning the Goods to the Supplier unless otherwise agreed in writing.
- This clause does not limit or exclude any statutory rights that the Customer may have under applicable law.

Price and payment
- The price of the Goods shall be the price set out in the Order, or, if no price is quoted, the price set out in the Supplier’s published price list in force as at the date of delivery.
- The Supplier may, by giving notice to the Customer at any time up to 3 Business Days before delivery, increase the price of the Goods to reflect any increase in the cost of the Goods that is due to:
  - any factor beyond the Supplier’s control (including foreign exchange fluctuations, increases in taxes and duties, and increases in labour, materials and other manufacturing costs);
  - any request by the Customer to change the delivery date(s), quantities or types of Goods ordered, or the description; or
  - any delay caused by any instructions of the Customer or failure of the Customer to give the Supplier adequate or accurate information or instructions.
- The price of the Goods:
  - excludes amounts in respect of value added tax (VAT), which the Customer shall additionally be liable to pay to the Supplier at the prevailing rate, subject to the receipt of a valid VAT invoice; and
  - excludes the costs and charges of packaging, insurance and transport of the Goods, which shall be invoiced to the Customer.
- The Supplier may invoice the Customer for the Goods on or at any time after the completion of delivery.
- The Customer shall pay each invoice upon placing the Order, unless otherwise agreed with the Supplier in advance and in writing. For purposes of the Contract, time is of the essence for payment.
- If the Customer fails to make a payment due to the Supplier under the Contract by the due date, then, without limiting the Supplier’s remedies under clause 9, the Customer shall pay interest on the overdue sum from the due date until payment of the overdue sum, whether before or after judgment. As per the Late Payment of Commercial Debts (Interest) Act 1998, the interest under this clause 6 will accrue each day at 8% per annum above the bank of England base rate from time to time, but at 4% per annum for any period when the base rate is below 0%.
- All amounts due under the Contract shall be paid in full without any set-off, counterclaim, deduction or withholding (other than any deduction or withholding of tax as required by law).
- The Customer agrees to pay by credit card however any attempt to reverse the charge unilaterally is considered a breach of the contract which causes the Supplier a detriment and subsequently gives rise to compensation.
Limitation of liability
- The limits and exclusions in this clause reflect the insurance cover the Supplier has been able to arrange and the Customer is responsible for making its own arrangements for the insurance of any excess liability.
- References to liability in this clause 8 include every kind of liability arising under or in connection with the Contract including liability in contract, tort (including negligence), misrepresentation, restitution or otherwise.
- Nothing in the Contract limits any liability for:
  - death or personal injury caused by negligence;
  - fraud or fraudulent misrepresentation;
  - breach of the terms implied by section 12 of the Sale of Goods Act 1979;
  - defective products under the Consumer Protection Act 1987; or
  - any liability that legally cannot be limited.
- Subject to clause 3, the Supplier’s total liability to the Customer shall not exceed the value of the Contract which constitutes to the value that the Customer has paid for the Order.
- Subject to clause 3, the following types of loss are wholly excluded:
  - loss of profits;
  - loss of sales or business;
  - loss of agreements or contracts;
  - loss of anticipated savings;
  - loss of use or corruption of software, data or information;
  - loss of or damage to goodwill; and
  - indirect or consequential loss.
- This clause 8 shall survive termination of the Contract.
Termination
- Without limiting its other rights or remedies, the Supplier may terminate this Contract with immediate effect by giving written notice to the Customer if:
  - the Customer commits a material breach of any term of the Contract and (if such a breach is remediable) fails to remedy that breach within 28 days of that party being notified in writing to do so;
  - the Customer takes any step or action in connection with its entering administration, provisional liquidation or any composition or arrangement with its creditors (other than in relation to a solvent restructuring), obtaining a moratorium, being wound up (whether voluntarily or by order of the court, unless for the purpose of a solvent restructuring), having a receiver appointed to any of its assets or ceasing to carry on business or, if the step or action is taken in another jurisdiction, in connection with any analogous procedure in the relevant jurisdiction;
  - the Customer suspends, threatens to suspend, ceases or threatens to cease to carry on all or a substantial part of its business; or
  - the Customer’s financial position deteriorates so far as to reasonably justify the opinion that its ability to give effect to the terms of the Contract is in jeopardy.
- Without limiting its other rights or remedies, the Supplier may suspend provision of the Goods under the Contract or any other contract between the Customer and the Supplier if the Customer becomes subject to any of the events listed in clause 1(b) to clause 9.1(d), or the Supplier reasonably believes that the Customer is about to become subject to any of them, or if the Customer fails to pay any amount due under this Contract on the due date for payment.
- Without limiting its other rights or remedies, the Supplier may terminate the Contract with immediate effect by giving written notice to the Customer if the Customer fails to pay any amount due under the Contract on the due date for payment.
- On termination of the Contract for any reason the Customer shall immediately pay to the Supplier all of the Supplier’s outstanding unpaid invoices and interest and, in respect of Goods supplied but for which no invoice has been submitted, the Supplier shall submit an invoice, which shall be payable by the Customer immediately on receipt.
- Termination of the Contract, however arising, shall not affect any of the parties’ rights and remedies that have accrued as at termination, including the right to claim damages in respect of any breach of the Contract which existed at or before the date of termination.
- Any provision of the Contract that expressly or by implication is intended to come into or continue in force on or after termination of the Contract shall remain in full force and effect.
Force majeure

Neither party shall be in breach of the Contract or otherwise liable for any failure or delay in the performance of its obligations if such delay or failure results from a Force Majeure Event. The time for performance of such obligations shall be extended accordingly. If the period of delay or non-performance continues for 1 month weeks, the party not affected may terminate the Contract by giving 30days’ written notice to the affected party.

General
- Assignment and other dealings.
  - The Supplier may at any time assign, transfer, mortgage, charge, subcontract, delegate, declare a trust over or deal in any other manner with all or any of its rights or obligations under the Contract.
  - The Customer may not assign, transfer, mortgage, charge, subcontract, delegate, declare a trust over or deal in any other manner with any or all of its rights or obligations under the Contract without the prior written consent of the Supplier.
- - Each party undertakes that it shall not at any time disclose to any person any confidential information concerning the business, assets, affairs, customers, clients or suppliers of the other party, except as permitted by clause 2(b).
  - Each party may disclose the other party’s confidential information:
    - to its employees, officers, representatives, contractors, subcontractors or advisers who need to know such information for the purposes of exercising the party’s rights or carrying out its obligations under the Contract. Each party shall ensure that its employees, officers, representatives, contractors, subcontractors or advisers to whom it discloses the other party’s confidential information comply with this clause 2; and
    - as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority.
  - Neither party shall use the other party’s confidential information for any purpose other than to exercise its rights and perform its obligations under or in connection with the Contract.
- Data Protection
  - Both parties will comply with all applicable requirements of the Data Protection Legislation. This clause 11.3 is in addition to, and does not relieve, remove or replace, a party’s obligations or rights under the Data Protection Legislation.
  - The parties acknowledge that for the purpose of the Data Protection Legislation, the Customer is the data subject and the Supplier is the Controller and Processor.
  - Without prejudice to the generality of clause 11.3 (a), the Customer will ensure that it has all necessary appropriate consents and notices in places to enable lawful transfer of the Personal Data to the Supplier and/or lawful collection of the Personal Data by the Supplier on behalf of the Customer for the duration and purposes of this agreement.
  - Without prejudice to the generality of clause 11.3 (a), the Supplier shall, in relation to any Personal Data processed in connection with the performance by the Supplier of its obligations under this agreement:
    - process that Personal Data only on the documented written instructions of the Customer unless the Supplier is required by Domestic Law to otherwise process that Personal Data. Where the Supplier is replying on Domestic Law as the basis for processing Personal Data, the Supplier shall promptly notify the Customer of this before performing the processing required by the Domestic Law unless the Domestic Law prohibits the Supplier from so notifying the Customer;
    - ensure that it has in place appropriate technical and organisational measures, reviewed and approved by the Customer, to protect against unauthorised or unlawful processing of Personal Data and against accidental loss or destruction of, or damage to, Personal Data, appropriate to the harm that might result from the unauthorised or unlawful processing or accidental loss, destruction or damage and the nature of the data to be protected, having regard to the state of technological development and the cost of implementing any measures (those measures may include, where appropriate, pseudonymising and encrypting Personal Data, ensuring confidentiality, integrity, availability and resilience of its systems and services, ensuring that availability of and access to Personal Data can be restored in a timely manner after and incident, and regularly assessing and evaluating the effectiveness of the technical and organisational measures adopted by it);
    - ensure that all personnel who have access to and/or process Personal Data are obliged to keep the Personal Data confidential; and
    - not transfer any Personal Data outside of the UK unless the prior written consent of the Customer has been obtained and the following conditions are fulfilled:
      - the Customer or the Supplier has provided appropriate safeguards in relation to the transfer;
      - the data subject has enforceable rights and effectiveness legal remedies;
      - the Supplier complies with its obligations under the Data Protection Legislation by providing an adequate level of protection to any Personal Data that is transferred; and
      - the Supplier complies with reasonable instructions notified to it in advance by the Customer with respect to the processing of the Personal Data;
      - assist the Customer, at the Customer’s costs, in responding to any request from a Data Subject and in ensuring compliance with its obligations under the Data Protection Legislation with respect to security, breach notifications, impact assessments and consultations with supervisory authorities or regulators;
      - notify the Customer without undue delay on becoming aware of a Personal Data Breach;
      - at the written direction of the Customer, delete or return Personal Data and copies thereof to the Customer on termination of the agreement unless required by Domestic Law to store the Personal Data; and
      - maintain complete and accurate records and information to demonstrate its compliance with this clause 11.3.
    - The Customer consents to the Supplier appointing a third party processor of Personal Data under this agreement. The Supplier confirms that it has entered or (as the case may be) will enter with the third-party processor into a written agreement and in either case which the Supplier confirms reflect and will continue to reflect the requirements of the Data Protection Legislation. As between the Customer and Supplier, the Supplier shall remain fully liable for all acts of omissions of any third-party processor appointed by it pursuant to this clause 11.3.
    - Either party may, at any time on not less than 30 (thirty) days’ notice, revise this clause 11.3 by replacing it with any applicable controller to processor standard clauses or similar terms adopted under the Data Protection Legislation or forming part of an applicable certification scheme (which shall apply when replaced by attachment to this agreement).
  - Entire agreement.
    - The Contract constitutes the entire agreement between the parties.
    - Each party acknowledges that in entering into the Contract it does not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in the Contract. Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in the Contract.
  - No variation of this Contract shall be effective unless it is in writing and signed by the parties (or their authorised representatives).
  - - A waiver of any right or remedy is only effective if given in writing and shall not be deemed a waiver of any subsequent right or remedy.
    - A delay or failure to exercise, or the single or partial exercise of, any right or remedy shall not waive that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy.
  - If any provision or part-provision of the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of the Contract. If any provision of the Contract is deemed deleted under this clause 11.7 the parties shall negotiate in good faith to agree a replacement provision that, to the greatest extent possible, achieves the intended commercial result of the original provision.
  - - Any notice given to a party under or in connection with the Contract shall be in writing and shall be:
      - delivered by hand or by pre-paid first-class post or other next working day delivery service at its registered office (if a company) or its principal place of business (in any other case); or
      - sent by email to the following addresses (or an address substituted in writing by the party to be served):

Supplier: 27 Gloucester Street, London, WC1N 3AX

Client: To the address supplied by the client when the order was placed.

Any notice shall be deemed to have been received:
- if delivered by hand, at the time the notice is left at the proper address;
- if sent by pre-paid first-class post or other next working day delivery service, at 9.00 am on the second Business Day after posting; or
- if sent by email, at the time of transmission, or, if this time falls outside Business Hours in the place of receipt, when Business Hours resume.
This clause does not apply to the service of any proceedings or other documents in any legal action or, where applicable, any arbitration or other method of dispute resolution.

Third party rights.
- The Contract does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Contract.
- The rights of the parties to rescind or vary the Contract are not subject to the consent of any other person.
Governing law. The Contract, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation, shall be governed by and construed in accordance with the law of England and Wales.
Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with the Contract or its subject matter or formation.

Links

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